
Homestay FAQ
This page has questions and answers about the homestay and private home accommodation arranged by LTC Eastbourne. Please contact us if you have any more questions.
How do you choose your families?
1. All new host families are asked to complete a comprehensive questionnaire so we know all about them.
2. The homestay officer then visits them, inspects their home, talks to all the family members (if possible) and guides them through the necessary rules and regulations. If they are suitable, we will give them a trial.
3. A family will not be used if feedback is consistently poor or they break guidelines.
Can I change my homestay?
1. The school will change your homestay immediately if there is a serious problem or the family does not follow English UK code of practice.
2. If there is a small problem, we will try to resolve it for you and the family first.
3. However, if you are not happy (but there is no strong reason) you can move if you give one week’s notice and we have other hosts available to take you.
4. However, if we do not receive notice, you must pay 1 week money to the family (via the school).
5. Normally, we can help you find a new home 3 times, no more.
What can I do if I’m unhappy with the family?
1. Go and see the homestay officer immediately.
2. You can tell your teacher and ask them to speak to the homestay officer.
3. At the end of the first week, you are given a questionnaire. You should fill it in and say if you are not happy.
Do I get my homestay money back if I move to a flat from a homestay?
Yes, you will get 100% refund if you give the required 1-week notice.
Do students have to do their own laundry?
It depends on the family and the student. Most families are happy to put the students’ washing in with their own.
Do students have a single room?
All adult students are placed in a single room unless you request to share with a friend.
Can students choose their families?
No, that would be difficult for us, but we do look at your preferences carefully if you do not like pets, love children or smoke, etc.
For more information about staying with a host family please see our student blog.